ROFS (Remote Order Follow-up System) - Set to change the face of the worlds forwarding industry. ROFS is a communication tool that affords collaboration between importers and exporters while at the same time it aims to bridge the divided between freight systems.

ROFS is a B2B supply chain management and consignment tracking solution. With ROFS you are able to extend supply chain management and consignment tracking to your desktop 24x7, provided you have compatible computer equipment and Internet access.

ROFS was developed by the user for the user. It incorporates all the latest ideas forthcoming from our user base, a development over many years. The system generated codes ensures a secure environment at the highest level of data integrity. ROFS allows it's Users flexibility to drive the system according to their own parameters and it's built in personalised User-Follow-up facility ensures that Users stay in control.

ROFS is an event driven system supported by e-mail. As events are triggered on order progress, you and other authorised parties who need to be informed will receive e-mails;

In addition to our event driven e-mail, we also provide automated status reports, which can be set up and generated from your PC;

All relevant order/consignment details are retrievable from the system. ROFS also allows for an order to be repeated and split over multiple consignments;

From the comfort of your desktop, you can create new orders, edit an existing order, search for information, view a particular consignment and also print reports. All this can be done without lifting a phone or walking to the fax machine. You are therefore no longer confined to tracking your consignment during office hours;

ROFS can interface with your ERP system, and is available for your ease of use 24 hours a day, 365 days a year;

To ensure strictest confidentially of information, access is controlled through specially assigned user IDs and passwords, which may be changed by the client as required.

The ROFS TAT (Tracking and Tracing) system records the 'key moments' in a shipment's lifecycle, from the time of first acceptance by any of your offices worldwide to the final delivery to the consignee. All events are dynamically updated in the ROFS Database to ensure that tracking information is always current.

The TAT system, accessible from any web browser, provides industry standard search criteria options. A special filtering process minimises response times. Any search result screen, i.e. shipment summary list of details of specific shipments, can be e-mailed directly from the browser screen or saved as an Excel or text file.

This world class service is highly affordable. We charge a subscription fee and cost per order processed. ROFS is a Supply Chain management centre offering Real-Time Order Management on the web. It enables its users to keep track of their order progress.