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Managing orders are critical to ensure a smooth and trouble free procurement of supplies. Any delay impacts directly on work flow, be it factory or retail related and can be a costly experience in respect of plant stoppages or short supplies to retailers. ROFS endeavours to keep business on track. However, ROFS requires that information exchange agreements can be reached between buyers and sellers. Only then can the full benefits of the automated ROFS system be realised. To initiate communication exchange agreements are reached between buyers and sellers ROFS issues and initiation e-mail to the seller requesting their buy in. Should the request from the supplier be declined, the buyer is informed. While we endeavour to link buyers and sellers ROFS provides for a wide application to suit most user requirements.
The purpose of ROFS is to provide a centralised system to store and retrieve information regarding your client and agent orders routed through your offices and agents.
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Either the Client or your office/agent creates the order with the details required.
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Once the order is saved, the system automatically generates and sends e-mail messages to all participating parties (within a few seconds)
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Either the shipper/supplier (via HTML Embedded e-mail Messages) or your office updates the order with the availability date from the supplier (Ex factory) through only answering the HTML embedded questions. Once done all parties are informed via e-mail and the system is automatically updated.
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The exporting office updates the order with the intended shipment details, such as vessel/flight, ETD and ETA.
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The actual shipment details are linked to the order once the exporting office has send the EDI files, to the International database; this database keeps track of all shipments from all offices.
At times it will be necessary to go back and forth between the parties. For this purpose, there are "notes field" available for each party. Thus, each time an order is up-dated and saved the system automatically sends an e-mail to all parties who request to be notified this way.
The Suppliers do not have to become a registered user of the ROFS system to have the benefits of the system. That is optional. Instead they just need to respond to the e-mails with HTML embedded questions. ROFS works on automated process control principals, meaning that the system sends out e-mails according to it's set process control parameters, prompting the participating party to provide us with the requested information. That being, ready dates, pick up dates etc.
In order to become an independent user of the system, we require you to complete the user registration request on this website (REGISTER). That will provide you with the full functionality of ROFS.
This application is forwarded to a administrator who will then validate the details and issue the applicant with a username and password. |